Terms & Conditions

Welcome to Vardhman Knitworld. By using our website (vardhmanknitworld.com) or purchasing our products, you agree to the following Terms & Conditions.

Vardhman Knitworld is a part of Vardhman Textiles Limited, Chandigarh Road, Ludhiana – 141010, Punjab, India.

1. Product Information

Product Details

We try our best to provide accurate information about every product, including:

Material/Fibre Composition
Weight
Length
Recommended Needle & Hook Size
Care Instructions (where applicable)

However, minor errors may occasionally occur, and we reserve the right to correct them without prior notice.

Product Colors

We make every effort to display product colors as accurately as possible.

Please note that colors may look slightly different on different mobile phones, laptops, or computer screens due to screen settings and lighting. This is normal and is not considered a product defect.

Product Availability

All products are subject to stock availability.

If a product becomes unavailable after you place an order, we may cancel the order and issue a full refund for the unavailable item.

2. Orders & Payments

Order Confirmation

After placing your order, you will receive an order confirmation by email or Whatsapp Message.

Receiving an order confirmation does not guarantee that the order has been accepted. We may cancel an order in cases such as:

Product out of stock
Pricing or technical errors
Payment issues
Any other unforeseen reason

If your order is cancelled after payment, the amount will be refunded through the original payment method.

Payments

Payments must be made using the payment options available on our website.

By making a payment, you confirm that you are authorized to use that payment method.

3. Shipping & Delivery

Dispatch & Delivery

Orders are usually delivered within 5–10 working days after dispatch, depending on your delivery location.

Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, we will share a tracking ID through SMS or email.

If you do not receive tracking details within 72 hours of placing your order, please contact our support team.

Shipping Partners

We ship through trusted courier partners such as:

Blue Dart
India Post

Shipping Charges

Prepaid Orders: ₹50
Cash on Delivery (COD): ₹100

Shipping charges may change during special offers or promotional campaigns.

4. Returns, Exchanges & Cancellations

Returns & Exchanges

Returns or exchanges are accepted only if:

You receive a damaged product.
You receive a defective product.
You receive the wrong product.

Please read our Return & Exchange Policy for complete details and the process.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible.

Orders cannot be cancelled once they have been dispatched.

5. Using Our Website

While using our website, you agree that you will not:

Use the website for any illegal activity.
Copy, misuse, or reproduce any content from our website without permission.
Attempt to interfere with the website's security or functionality.

All website content, including text, images, logos, product photographs, graphics, and designs, belongs to Vardhman Textiles Limited and is protected by applicable intellectual property laws.