CANCELLATION POLICY
The Cancellation needs to be done before shipment of order. After shipment no cancellation query shall be entertained.
Customers can edit, cancel their orders within 24 hours of order confirmation, once an order is marked as fulfilled/dispatched any changes cannot be made to the order.
Customers shall have to login to their account to cancel/edit order.
When the payment is made in cash then the refund shall be processed by mode of NEFT. Vardhman knit world will make refund by NEFT only in the registered name of the customer.
When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.
Returns Policy
At Vardhmanknitworld.com we do not have return/exchange policy.
However, Returns/exchange is accepted for cases of damaged/defective/incorrect products received only. Under such circumstances please notify us within 48 hours and share the snap shot at customercare@vardhman.com .
We will keep you updated on the status of your return at each step. When we validate your return, we will send you a return authorization mail.
At the closure of your refund, we shall send you a closure mail.
Online refunds and COD refunds will be done within 14 working days.
There will be no return/exchange in case of shade variation as product color may slightly vary due to photographic lighting sources or your monitor settings.
Products that are in offers shall not be eligible for returns/exchange/refunds.
Please make sure that the returned item(s) is unused and unwashed and returned with original packaging and tags in place. Items without tags will not be accepted.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
In case of orders where reverse pick-up may not apply, customers can self-ship the items to Vardhman Spinning & General Mills (A unit of Vardhman Textiles Limited), Chandigarh Road, Ludhiana - 141010.
Cancellation Policy:
The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.